Existing customers

General enquiries about your plan

If you need to make any amendments to your plan (e.g. change your address) please call:

Legal & General Helpdesk 08700 104 080

Calls may be recorded and monitored. Call charges will vary.

If you wish to increase your monthly benefit, for example if you have another child, you will need to apply for a new plan.

How to make a claim?

If you need to make a claim, please write to Legal & General at:

Legal & General Claims Department
City Park
The Droveway
Hove
BN3 7PY

When Legal & General receive notification of a claim they will send out a claim form to be completed and returned. Legal & General will then consider the claim. Legal & General will ask for certificates or other evidence as required, for example, a death certificate, marriage certificate, civil partnership or extract from medical records.

If you have wider protection needs

If you have any wider protection needs you can seek advice from a Nationwide Senior Financial Consultant who can provide advice on the following products we offer: life cover, critical illness cover, income protection, pensions and investments.