Your best interests at heart
To us, your needs come first – they always have and always will. As well as using your personal information to look after your account, we use it to keep in touch with you and protect you from fraud. It also helps improve our service and support in ways that matter to you.
As a mutual, there’s nothing more important to us than the relationships we have with our members – relationships built on trust, fairness and our commitment to doing the right thing. So when you trust us with your personal information, we go to great lengths to keep it safe.
Your information, your choice
We know things change. That’s why we’ve made it easy to update your marketing preferences at any time if you change your mind about whether or not you want to hear about our products and services. The same goes for your contact details. If you move house, update your email address or get a new number, it’s easy to let us know.