Coronavirus (COVID-19) help and support

Keeping our members and colleagues safe is our priority. As a result of the coronavirus lockdown, we're unable to offer face to face appointments with our Financial Advisers. If you’d like to speak to one of our advisers, please book a telephone appointment.

Our Financial Planning service - just for members

Planning your financial future is one of the most important things you can do in your life. Making financial plans can help to give you and your loved ones security and peace of mind, as well as help you reach your goals.

At Nationwide we've helped over 290,000 customers invest £10.4bn (as of August 2017).

With a UK-wide team of Financial Advisers available for you to come and talk to, Nationwide are here to help you make your financial goals a reality. We'll offer you advice that is restricted to our carefully selected range of investment products, and ongoing support to suit you with your financial objectives.

Our Financial Advisers can help you with:


We offer restricted advice on a limited range of carefully selected products. Our third-party supplier is Aegon.

Ongoing Advice Service

We offer existing investors ongoing help and support so you can talk to a Financial Adviser whenever you like. See our Ongoing Advice Service pages.


We can guide you by offering advice on our range of protection options, provided by Legal & General, to find the one that works best for you.

Book online

Use our online booking form to make a telephone appointment with one of our advisers. This would normally be a branch appointment, but while it's safer to stay at home, we'll give you a call instead. Our form will ask you to select a branch, but you will not be asked to come in.

Please note, we do not offer Mortgage Payment or Unemployment Protection Insurance. Our Financial Advisers will be unable to advise you on these products.

Request a telephone appointment online