Members first
You have a voice we want to hear
Your needs shape our products and services, and your feedback and suggestions help us understand what matters most to you. Member Voice is a way to make sure we hear your voice.
We share our profits with our members
We've launched the Nationwide Fairer Share payment to reward those members who choose to have their main bank account with us, as well as having eligible savings or a mortgage with us.
Member-only products
We have a range of products we keep just for our members. They include savings accounts, credit cards and loans.
Our new mortgage deal promise
Existing mortgage members can switch to a new mortgage deal with rates as good as, or better than, those available to new customers remortgaging to us.
Our Savings Promises
We have 7 promises to make things fairer for our members. For example, we promise we won't offer 'brand new customer only' savings accounts.
Stay up to date with our savings accounts
Sign up to SavingsWatch and we’ll let you know whenever we change our rates or bring out a new savings account.
Our Branch Promise
We have over 600 branches up and down the UK. And we have promised to keep every one open until at least the start of 2028.
Our Scam Checker Service
Members who bank with us can use our Scam Checker Service if they’re ever unsure about a payment they are about to make from their current account.
Vote at our AGM
Our members can vote at our Annual General Meetings (AGM). You can also attend the meeting if you want to. It’s held online.
What makes you a member
You're a Nationwide member if you have any of these products:
Business savings account (opens in a new window)
You must be a sole trader, partnership (not a limited liability partnership), or unincorporated body such as a club or voluntary group.
The following products do not make you a member:
- Personal loan
- Credit card
- Investments
- Business savings account if you are a company, charity or trustee
- Products from our subsidiaries (such as The Mortgage Works)
The only major banking provider that doesn’t have to answer to shareholders – we’re built to put our members first.
The only major banking provider that shares its profits with its members.
We are committed to giving 1% of our pre-tax profits to charity every year
Most of that money funds the Nationwide Fairer Futures programme which is designed to reach across generations to help those who have been dealt an unfair hand.
- Helping to tackle youth homelessness with Centrepoint.
- Helping families facing poverty with Action for Children.
- Helping those living with dementia with Dementia UK.
Partnering with those charities enables us to have the greatest possible impact on three of the biggest issues we see in society today.