Nationwide Building Society

Students, get £100 cash and £120 of Just Eat vouchers.

We think your student bank account should help you live your best life at university. Kick things off with £100 cashback and £120 of Just Eat vouchers. Terms apply.

Bank of England Base Rate:

On Thursday 1 August 2024, the Bank of England announced a change in its base rate from 5.25% to 5.00%.

When we profit, so do millions of our members

This year, we gave £100 to nearly 4 million of our members through our Fairer Share payment.

Nationwide Fairer Futures

Life can deal people an unfair hand at any time. We witness that with our own customers, young and old. Nationwide Fairer Futures will help tackle 3 of the biggest issues we see in society today – youth homelessness, families living in poverty and people living with dementia.

Internet banking

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Service quality indicators

As part of a regulatory requirement, an independent survey was conducted to ask customers of the 17 largest personal current account providers for Great Britain and 11 largest personal current account providers for Northern Ireland if they would recommend their provider to friends and family.

We have published this information at the request of the Competition and Markets Authority so you can compare the overall quality of service from personal current account providers.

We asked customers how likely they would be to recommend their personal current account provider to friends and family.

Overall service quality – Great Britain

There’s more information to help you compare providers in the Competition and Markets Authority service quality results:

Overall service quality – Northern Ireland

There’s more information to help you compare providers in the Competition and Markets Authority service quality results:

Financial Conduct Authority Service Quality Metrics

The requirement to publish the Financial Conduct Authority Service Quality Information for personal current accounts can be found on our Nationwide Service Quality Metrics page.


Authorised push payment (APP) fraud rankings in 2022

Authorised push payment (APP) fraud happens when someone is tricked into transferring money to a fraudster's bank account. These charts use data given to the Payment Systems Regulator (PSR) by major banking groups in the UK in 2022. You can read the full report on the PSR website.

Share of APP fraud refunded

This data shows the proportion of total APP fraud losses that were reimbursed, out of 14 firms. Higher figure is better.

APP fraud sent per £million transactions

This data shows the amount of APP fraud sent per million pounds of transactions, out of 14 firms. Lower figure is better.

APP fraud received per £million transactions: smaller UK banks and payment firms

This data shows the amount of APP fraud received per million pounds of transactions, out of 20 firms. Lower figure is better.

APP fraud received per £million transactions: major UK banks and building societies

This data shows the amount of APP fraud received per million pounds of transactions, out of 20 firms. Lower figure is better.