Closing your account when living abroad
If you are living abroad, we understand that sometimes it won’t always be possible to close your savings or current account in branch or through the internet bank. This page will outline other options for you.
Closing your current account when living abroad
Registering for internet banking is the quickest way to close your current account - If you do not have internet banking, or cannot access it, there may be further options available.
If you want to send your money to your account abroad you’ll need to use either use either SEPA (European transfers in euros) or SWIFT (other international transfers).
You can only close your account when:
- your account is not overdrawn, and
- you have no outstanding charges due on the account.
If you do have charges pending, make sure you add enough money to your account to cover them.
You also need to close any linked savings account you have to your current account, like an eSavings account.
We’re here to help. If closing your account with the internet bank is not possible, and you need assistance, call the helpline.
Internet bank
To close an account in the Internet Bank:
- Choose the account you want to close
- Choose Other Account Services
- Choose Close Account
- Follow the instructions.
Over the phone
Monday to Saturday, 8am to 8pm.
Sunday 9am to 5pm and bank holidays 8am to 8pm (all UK time).
Abroad: +44 1793 65 67 89
Closing a savings account when living abroad
Registering for internet banking is the quickest way to close your savings account - just so you know, some accounts can't be closed online.
We’re here to help. If closing your account with the internet bank is not possible, and you need assistance, call the helpline.
Over the phone
Monday to Saturday, 8am to 8pm (UK time).
Sundays and bank holidays 9am to 5pm (UK time).
Abroad: +44 1793 65 67 89
Closing a credit card account while living abroad
If you are closing a credit card account make sure you are the account holder (not an additional card holder), have your credit card number with you, and that your account balance is £0.
After you’ve told us you want to close your credit card, cut up and safely dispose of your card.
Over the phone
Monday to Saturday, 8am to 8pm (UK time).
Sundays and bank holidays 9am to 5pm (UK time).
Abroad: +44 2476 43 89 97