We've increased online banking security

New log in experience

To help fight fraud and increase the security of online payments we have added some simple, extra security checks to help protect you when you bank online.

There are now two steps to logging in

Step 1

We will ask for:
  • your customer number and
  • date of birth.

Step 2

You will need:
  • Your passnumber and a code sent to your mobile, or
  • Your card reader.

If you can't use a mobile phone or a card reader please call us or visit us in branch to discuss your login options.