Current account documents and terms
Documents for each current account
Summary of Changes for FlexPlus - effective from 1 May 2025 - PDF 142KB (opens in a new window)
Current Account Terms and Conditions - effective from 1 May 2025 - PDF 422KB (opens in a new window)
FlexPlus Product Terms - effective from 1 May 2025 - PDF 114KB (opens in a new window)
Interest Rates and Charges - PDF 223KB (opens in a new window)
Your Guide to FlexPlus - PDF 71KB (opens in a new window)
FlexPlus Pre-Contract Credit Information (opens in a new window)
FlexPlus travel insurance
UKI travel insurance policy document - PDF 264KB (opens in a new window)
UKI travel insurance IPID - PDF 178KB (opens in a new window)
FlexPlus travel insurance provider change document - PDF 500KB (opens in a new window)
Aviva travel insurance policy document - PDF 435KB (opens in a new window)
Aviva travel insurance IPID - PDF 69KB (opens in a new window)
FlexPlus breakdown cover
Breakdown cover policy document - PDF 396KB (opens in a new window)
Breakdown cover IPID - PDF 76KB (opens in a new window)
FlexPlus mobiile phone insurance
Mobile phone cover policy document - PDF 301KB (opens in a new window)
Summary of Changes for FlexDirect - effective from 1 May 2025 - PDF 85KB (opens in a new window)
Current Account Terms and Conditions - effective from 1 May 2025 - PDF 422KB (opens in a new window)
FlexDirect Product Terms - effective from 1 May 2025 - PDF 185KB (opens in a new window)
Interest Rates and Charges - PDF 223KB (opens in a new window)
FlexDirect Cashback Offer Terms - PDF 78KB (opens in a new window)
FlexDirect Pre-Contract Credit Information (opens in a new window)
Summary of Changes for FlexAccount - effective from 1 May 2025 - PDF 142KB (opens in a new window)
Current Account Terms and Conditions - effective from 1 May 2025 - PDF 422KB (opens in a new window)
FlexAccount Product Terms - effective from 1 May 2025 - PDF 104KB (opens in a new window)
Interest Rates and Charges - PDF 223KB (opens in a new window)
FlexAccount Pre-Contract Credit Information
FlexAccount travel insurance
If you opened a FlexAccount before 15 December 2016, you may have had European travel insurance with your account. We've now removed travel insurance from all our FlexAccount current accounts. You can still make a claim for incidents that happened before your cover expired.
Summary of Changes for FlexOne - effective from 1 May 2025 - PDF 87KB (opens in a new window)
FlexOne Terms and Conditions - effective up to 30 April 2025 - PDF 658KB (opens in a new window)
Current Account Terms and Conditions - effective from 1 May 2025 - PDF 422KB (opens in a new window)
FlexOne Product Terms - effective from 1 May 2025 - PDF 286KB (opens in a new window)
Your full guide to FlexOne - PDF 601KB (opens in a new window)
FlexOne Overdraft Terms and Conditions - PDF 467KB (opens in a new window)
FlexOne Pre-Contract Credit Information (opens in a new window)
Summary of Changes for FlexBasic - effective from 1 May 2025 - PDF 77KB (opens in a new window)
FlexBasic Terms and Conditions - effective up to 30 April 2025 - PDF 481KB (opens in a new window)
Current Account Terms and Conditions - effective from 1 May 2025 - PDF 422KB (opens in a new window)
FlexBasic Product Terms - effective from 1 May 2025 - PDF 193KB (opens in a new window)
Interest Rates and Charges - PDF 223KB (opens in a new window)
Summary of Changes for FlexStudent - effective from 1 May 2025 - PDF 85KB (opens in a new window)
FlexStudent Terms and Conditions - effective up to 30 April 2025- PDF 513KB (opens in a new window)
Current Account Terms and Conditions - effective from 1 May 2025 - PDF 422KB (opens in a new window)
FlexStudent Product Terms - effective from 1 May 2025 - PDF 186KB (opens in a new window)
Interest Rates and Charges - PDF 223KB (opens in a new window)
FlexStudent Pre-Contract Credit Information (opens in a new window)
Summary of Changes for FlexGraduate - effective from 1 May 2025 - PDF 87KB (opens in a new window)
Current Account Terms and Conditions - effective from 1 May 2025 - PDF 422KB (opens in a new window)
FlexGraduate Product Terms - effective from 1 May 2025 - PDF 160KB (opens in a new window)
Interest Rates and Charges - PDF 223KB (opens in a new window)
FlexGraduate Pre-Contract Credit Information (opens in a new window)