Impersonation scams
Scammers are pretending to be trusted organisations, such as building societies, banks or even the police. On Take Five Week, find out the steps you can take to protect your money.
Published on: 13 April 2023
Our partnership with Independent Age
We’re working together to support members over the age of 65 who are at risk of, or have fallen victim to, fraud and scams.
Independent Age can help with a range of issues that can affect people in later life. So if you, or someone you know has lost money, needs emotional support or financial advice, get in touch. You can also download their Scamwise guide.
Stop. Challenge. Protect
We're proud to be supporting the industry fraud awareness campaign Take Five, which encourages you to perfect the art of saying NO to criminals by taking five minutes to Stop, Challenge, Protect.
Criminals are experts at impersonating people, organisations and the police so it can be difficult to spot scam texts, emails and phone calls. However, there are things we can all do to protect ourselves.
Always remember to challenge if someone contacts you asking for your personal or financial information – be direct and say NO. Saying NO can feel uncomfortable but it’s OK to reject, refuse or ignore requests. Only criminals will try to rush or panic you.