Keeping you and your home safe from rogue traders
Ever had a cold-caller knock on your door claiming to be a roofer, gardener or other tradesperson? It’s not easy to tell a skilled, helpful person from a scammer. But there are some steps you can take to keep your money and your property safe.
Published on: 30 May 2024
Victim Support
Our partnership with this independent charity supports customers who've been a victim of fraud or a scam. They offer a tailored service to meet your individual needs. It's free, non-judgemental and confidential. And they will help you for as long as you need.
The Nationwide Fraud team will refer you for further support if you need it.
Independent Age
We’re working together to support members over the age of 65 who are at risk of, or have fallen victim to, fraud and scams.
Independent Age helps with a range of issues that can affect people in later life. If you, or someone you know, have lost money, need emotional support or help managing finances, get in touch. You can also download their Scamwise guide.
Stop. Challenge. Protect
We're proud to be supporting the industry fraud awareness campaign Take Five, which encourages you to perfect the art of saying NO to criminals by taking five minutes to Stop, Challenge, Protect.
Criminals are experts at impersonating people, organisations and the police so it can be difficult to spot scam texts, emails and phone calls. However, there are things we can all do to protect ourselves.
Always remember to challenge if someone contacts you asking for your personal or financial information – be direct and say NO. Saying NO can feel uncomfortable but it’s OK to reject, refuse or ignore requests. Only criminals will try to rush or panic you.