Have you been messaged by a scammer?
Scammers are using WhatsApp, texts and other messaging apps to swindle people out of their money. Know the warning signs.
Published on: 28 September 2023
Be aware of who’s really messaging you
The scam usually involves WhatsApp, but it can also be a text message or a message over social media like Facebook or X.
The scammer claims to be your son, daughter, or another family member or friend. They pretend they need help with bills, their car has broken down or they need some extra money to make a quick purchase like a new phone or laptop.
The scammers play on your emotions and pretend the situation is urgent. They try not to give you time to think it through.
Eventually, when they think you’ve bought into their lie, they give you their bank account details for payment. And some even come back with more demands for money.
Our partnership with Independent Age
We’re working together to support members over the age of 65 who are at risk of, or have fallen victim to, fraud and scams.
Independent Age can help with a range of issues that can affect people in later life. So if you, or someone you know has lost money, needs emotional support or financial advice, get in touch. You can also download their Scamwise guide.
Stop. Challenge. Protect
We're proud to be supporting the industry fraud awareness campaign Take Five, which encourages you to perfect the art of saying NO to criminals by taking five minutes to Stop, Challenge, Protect.
Criminals are experts at impersonating people, organisations and the police so it can be difficult to spot scam texts, emails and phone calls. However, there are things we can all do to protect ourselves.
Always remember to challenge if someone contacts you asking for your personal or financial information – be direct and say NO. Saying NO can feel uncomfortable but it’s OK to reject, refuse or ignore requests. Only criminals will try to rush or panic you.