4 star rated by our App Store users*

A good way to bank - our users seem to think so. Our users rate us 4 stars in the App Store for their everyday banking in our app. Our banking app has what you need at your fingertips.

*Rated 4.8 stars in App Store and 3.7 stars in Google Play. Ratings as at February 2025.

Be more in control of your payments

Set up, cancel and amend standing orders. And you can cancel your Direct Debits too.

Download your statements

Need a full statement? You can view and download current account, savings and credit card statements.

Know your pending payments

You can view pending payments. This includes easy identifiers like brand logos and the organisation’s location and contact details.

That’s not all - you can do more in our app

Discover all our app features that make everyday banking more convenient:

  • Customise your app home screen - choose slimmer account tiles and remove account type headers to see more on your screen.
  • Log into the internet bank and make payments without a card reader.
  • Transfer money between accounts.
  • Pay a new person or company.
  • Manage your overdraft and credit card limits.
  • Verify your online purchases.
  • Share account details – hold down the account and then copy and paste the details. 

For help with spending habits, you can set up text alerts when you have reached a low balance and use our Gambling block.

Got a mortgage with us? You can access your mortgage account information and use Mortgage Manager securely from our app too.

Set a Savings Goal

Saving for a holiday, or a new car? With costs going up, finding money to save is getting even harder. Savings Goal can help you get there. If you have a savings account with us, set up your savings goal and then achieve it using Impulse Saver. It lets you save instantly, and you can round up your spending - the extra goes straight into your savings.

New app features coming soon

Our banking app is always evolving and improving to make everyday banking more convenient. Here’s what we are working on adding to the app soon. Check this page for more feature updates.

  1. View your PIN

    Forgot your PIN? You can view in the app.

  2. Get in-app notifications

    We can contact you instantly for payment authorisations so you can let us know if it’s fine to go ahead. We’ll also send you account or payment updates, as well as other useful info. 

  3. Select your support needs

    Select how we can adjust our service, or how we communicate with you. 

    For example, you might need letters with larger print. Whatever you need, you can tell us.


Bank safely and securely

  • Log in with your fingerprint, face recognition or passnumber if your device allows.

  • Confirm your identity with facial recognition. No more card reader to make payments in the app. Set up facial recognition to confirm your identity and make payments easier.

  • Need to confirm your ID? If you’re shopping online, simply do it through our app. 

  • Logging you out automatically in case you forget or leave your mobile or tablet somewhere.

  • Log into the internet bank and make payments without a card reader.

How’s our app working for you? Tell us.

Use our feedback form or sign up to Member Voice and join other members who are helping us to shape our services and products, including our app. You can have your say on what matters most to you.

Need help using our banking app?

From getting set up and making payments through to keeping your accounts secure, we're here to help you feel confident when banking online.

To use our banking app, your device must be running Android 7.0 or higher, or Apple iOS 14 or higher. Beta versions of operating systems are not supported. Our Watch App is no longer supported but Apple Pay and Google Pay will continue to work on your watch or mobile device. iOS is a registered trademark of Cisco systems Inc. and/or affiliates in the United States and certain other countries and is used under license. Apple, Apple Pay, iPhone and the Apple logo are trademarks of Apple Inc. registered in the US and other countries. App Store is a service mark of Apple Inc. Google, Android, Google Pay and Google Wallet are trademarks of Google LLC.