Nationwide Building Society

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If you're at all unsure about a payment, talk to us first. Night or day. We could help stop you being scammed.


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Check your balances or manage your payments all in one place.

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Nationwide and Virgin Money

We are considering making an offer to acquire Virgin Money. If accepted by Virgin Money's shareholders it will create a stronger building society better placed to deliver value to you, both now and in the future.


Get Defaqto 5 Star rated life insurance

Looking for life insurance? The cover we offer online has the highest rating from Defaqto, the trusted industry experts.

Managing your money

We’re here to help you manage the rise in costs, through online support and a cost of living helpline. Talk to an expert through live chat, in person or on the phone.

Find your nearest branch

Search for your nearest branch with our Branch Finder. You can check opening times, branch contact info and available services.

Bank of England Base Rate:

On Thursday 1 February 2024, the Bank of England announced no change to the base rate. This means that our Savings and Mortgage rates have not been impacted by this decision.

Find out how the previous base rate change may have affected your Nationwide mortgage in our guide.


Service quality indicators

As part of a regulatory requirement, an independent survey was conducted to ask customers of the 16 largest personal current account providers for Great Britain and 11 largest personal current account providers for Northern Ireland if they would recommend their provider to friends and family.

We have published this information at the request of the Competition and Markets Authority so you can compare the overall quality of service from personal current account providers.

We asked customers how likely they would be to recommend their personal current account provider to friends and family.

Overall service quality – Great Britain

There’s more information to help you compare providers in the Competition and Markets Authority service quality results:

Overall service quality – Northern Ireland

There’s more information to help you compare providers in the Competition and Markets Authority service quality results:

Financial Conduct Authority Service Quality Metrics

The requirement to publish the Financial Conduct Authority Service Quality Information for personal current accounts can be found on our Nationwide Service Quality Metrics page.


Authorised push payment (APP) fraud rankings in 2022

Authorised push payment (APP) fraud happens when someone is tricked into transferring money to a fraudster's bank account. These charts use data given to the Payment Systems Regulator (PSR) by major banking groups in the UK in 2022. You can read the full report on the PSR website.

Share of APP fraud refunded

This data shows the proportion of total APP fraud losses that were reimbursed, out of 14 firms. Higher figure is better.

APP fraud sent per £million transactions

This data shows the amount of APP fraud sent per million pounds of transactions, out of 14 firms. Lower figure is better.

APP fraud received per £million transactions: smaller UK banks and payment firms

This data shows the amount of APP fraud received per million pounds of transactions, out of 20 firms. Lower figure is better.

APP fraud received per £million transactions: major UK banks and building societies

This data shows the amount of APP fraud received per million pounds of transactions, out of 20 firms. Lower figure is better.