Supporting families

Every three minutes someone in the UK develops dementia. One in two people will be affected by dementia in their lifetime – whether by caring for someone with the diagnosis, developing it themselves or both. It often leaves people feeling overwhelmed and alone, pushed to their emotional, physical and financial limits.

The family in this video share their experience.

If you would like to learn more about Dementia UK, or you are living with dementia and need help and support visit the Dementia UK website (opens in a new window).

Show transcript

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So my name's Penny and my mum, Rosemary has dementia.

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Mum played the piano all the time when I was growing up. It's

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one of my earliest memories

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before dementia. She was the most fun loving, chatty person

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you could know. She was a music teacher. She met my dad and they

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married and moved out to the countryside of Oxfordshire.

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The first time I noticed something was wrong was when my

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dad died. She used to think that she was collecting us from

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school and she'd set the table for tea and she just became

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quite muddled towards the end of the day. I just really found it

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hard to watch her doing that.

 

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After the diagnosis, we had no support at all, so we really

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just had to face it on our own. We discussed it all very early

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on. She wanted to be at home and just be the person she always

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was. Because the day you get your diagnosis, it doesn't

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change who you are.

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We reached a point where Mum wasn't coping at home. I wasn't

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able to keep her safe anymore. I found out about the Dementia UK

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helpline and called up and spoke to a specialist Dementia Admiral

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nurse who was absolutely lovely and gave me so much support. Not

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just practical support, but also emotional support to help me

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recognise that it was OK to feel how I was feeling.

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It's very difficult. She lives in her own world. She doesn't

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always know who I am,

 

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but I feel like she would be hopefully proud of

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the decisions I made for her.

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That's what I think she would be proud.

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“Whatever happens we know that our Admiral Nurse Lucy will be there to offer advice, support and a constant platform to discuss our thoughts, worries and ideas with no preconceived barriers.”

Margaret and Derek, supported by Dementia UK


Funding Admiral Nurses

Nationwide Fairer Futures will fund an additional 30 experienced, compassionate dementia specialist nurses, offering practical solutions and emotional support to families who often have nowhere else to turn.

With our Fairer Futures charity partnership, the programme will include running dementia clinics in 200 of our branches, and supporting Nationwide colleagues through our ‘Dementia at work’ initiative.

Dementia clinics in our branches

Free, life-changing support for people affected by dementia.

Dementia UK is offering face-to-face clinics with an Admiral Nurse in Nationwide branches. Appointments are held in a private space.

Book a free confidential appointment for advice and support including:

  • getting a diagnosis
  • understanding symptoms and changes in behaviour
  • practical tips for carers
  • choosing a home or residential care
  • emotional support

Dementia at Work

Dementia at Work will embed two dedicated Dementia at Work nurses in Nationwide for the duration of the partnership. These nurses will work closely with our People and Wellbeing teams to ensure that employees who are affected by the everyday challenges of dementia, have access to specialist support. 

The nurses will also work with us to improve how we support vulnerable people, including providing advice and guidance on how to support customers with dementia.


Nationwide Fairer Futures and Dementia UK - working together to make a difference

We’ve chosen Dementia UK as our charity partner because we want every family affected by dementia to have access to specialist support at what can be a lonely and frightening time. We are working towards helping the one in two people who will be affected by dementia in their lifetime.

Our Nationwide Fairer Futures aim

100,000 people living with dementia and their carers will be supported through specialist care and guidance. Our aim is to empower people to have the best life possible, for as long as possible.


Nationwide Fairer Futures charity partners

Our charity partners also include Centrepoint and Action for Children.

Working with our charity partners, we are helping to tackle some of the biggest issues we see in society today. We will make a difference to some of the most vulnerable people in our communities.

Centrepoint - tackling youth homelessness

Every 4 minutes, a young person faces homelessness.

Every young person deserves to have a safe place to call home where they can rebuild their life and move towards a better future.

Action for Children - helping families living in poverty

30% of children in the UK are living in poverty.

Action for Children helps families through crisis, and fights for an end to child poverty and hardship.