Benefits of Easy Read
Simple, clear images
Easy words, big text and short sentences
Active sentences instead of passive sentences
Our Easy Reads are co-produced by people with a learning disability and Mencap (opens in a new window).
All our Easy Reads are below and you can download them in a PDF format.
View and download our Easy Read guides
Speak Easy
Learn about our service called ‘Speak Easy’ in all our branches.
Speak Easy is set of printed cards with phrases and pictures to make communicating with us easier.
Scams
How to get help if you’ve been a victim of fraud or a scam.
Ways to bank
Find out about the different ways you can bank with us – online, in our app, on the phone or in branch.
Complaints
How to make a complaint and give us feedback.
How to open and close a Nationwide account
Learn about the different types of Nationwide account. How you can open an account and how you can close them.
Lost and stolen cards
How to contact us as soon as you know your card has been lost or stolen.
Accessibility support
Banking accessibly
From braille and large print to talking cash machines, we’ve got a wide range of tools to help make managing your money easier.
Online accessibility
Find out about our mission to make our online services more accessible.
In branch
From branch design to interpreters and induction loops, our branches are designed to support you.
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